Effective as of 25 May 2018
By using Sciener’s products, software, or services (the “Services”), you agree to these Terms of Service (“Terms”). These Terms govern your access to:
Our website (www.sciener.my) and mobile apps (collectively, the “Site”).
Hardware devices (e.g., smart locks) (“Devices”).
Read these Terms carefully. If you disagree, discontinue use immediately.
1. Acceptance & Eligibility
You represent that you are legally capable of entering agreements in your jurisdiction.
By creating an account or using the Services, you accept these Terms and our Privacy Policy.
Minors under 17 may not use the Services.
2. Account Registration
Provide accurate, complete registration details (e.g., email, password).
Use strong passwords and notify us of unauthorized access.
You are responsible for all activity under your account.
3. License & Use
Sciener grants you a non-transferable, non-exclusive license to:
Use the Site/Apps to control Devices you own or are authorized to access.
Install Apps on personal mobile devices only.
Prohibited uses:
Reverse engineering, scraping, or disrupting Services.
Posting illegal, harmful, or infringing content.
Unauthorized commercial use.
4. Devices & Services
Devices require the Services to function.
Updates: You consent to automatic updates; failure to update may limit functionality.
Third-party integrations (e.g., home security systems) are subject to their own terms.
5. Content & Intellectual Property
All Site content (text, graphics, etc.) is owned by Sciener or licensors.
You retain rights to content you upload but grant Sciener a global, royalty-free license to use it for the Services.
We may remove content violating these Terms.
6. Guest Access
You may authorize others (“Guests”) to access your Devices.
Guests must comply with these Terms.
You are responsible for Guests’ actions. Revoke access if needed.
7. Third-Party Services
Links to third-party services (“Other Services”) are provided for convenience.
Sciener is not responsible for Other Services’ content, safety, or privacy practices.
8. Limited Warranty
Coverage: 1-year warranty for Devices purchased from www.sciener.my and installed in Malaysia.
Exclusions:
Damage from misuse, accidents, or unauthorized repairs.
Normal wear and tear, consumables (e.g., batteries).
Devices purchased from resellers or used outside Malaysia.
Process: Submit proof of purchase and defect details for claims.
9. Disclaimers
Services are provided “AS IS”. Sciener disclaims all implied warranties (e.g., merchantability, fitness for purpose).
Not responsible for:
Service interruptions due to Wi-Fi, third-party outages, or acts of God.
Damages from misuse or incompatible devices.
Emergency response (Devices are not life-safety systems).
10. Indemnification
You agree to defend and indemnify Sciener against claims arising from:
Your or your Guests’ misuse of the Services.
Violations of these Terms or third-party rights.
11. Modifications
Sciener may update these Terms periodically.
Material changes will be notified via email/Site. Continued use = acceptance.
12. Termination
Sciener may suspend/terminate accounts for violations.
Upon termination, cease all use and delete Apps.
13. Governing Law & Disputes
Governed by Malaysian law.
Disputes resolved in Malaysian courts.
14. Contact
Locksverse
242E, Jalan 4D, Kampung Baru Subang,
Shah Alam 40150, Selangor
Email: connect@sciener.my | Tel: +6012 3553319